Spirit Airlines did *what*?

So, let’s review the bidding.

You and your friend are flying to Myrtle Beach to do some golfing. Sounds like fun; have a good time!

Oops! Your regular carrier cancels your flight! Well, that’s all right: they get you a flight on another airline. So, you fly off…

…and your plane promptly loses both engines because of a flock of what were likely geese*. And, oh, look, there’s the Hudson River.

Fortunately, your captain today is Chesley B. Sullenberger III, who proceeds to demonstrate that he’s just that good. So you manage to actually walk away from a forced water landing in the middle of winter. Don’t buy any more lottery tickets, by the way - and look both ways while crossing the street from now on. You’ve used up your quota of luck for a while.

All of this means that you never actually make it to Myrtle Beach.

And so, when you eventually get around to calling your original carrier to cancel your return trip, guess what happens?

From Red State

No Seriously they did what??

That’s right! Spirit Airlines charges you a $90 cancellation fee! See also here.

(pause)

You know, in some cultures the response to this would be to lock the customer service representative in a room with a gun and expect him to do the honorable thing. I’m not saying that this is the right solution - but it’s probably the one that Spirit Airlines might end up wishing that it could pursue…

Crossposted at Moe Lane.

*Just thought that I’d point out to all of my readers on the East Coast that the Canada geese population is back at a level that would sustain some hunting. Just pointing that out.

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